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It’s okay to say you don’t know

It’s okay to say you don’t know

by Lindsay Erickson | Jun 12, 2020 | Blog, Change Management, Crisis Communications

The feeling of limbo created over the last few weeks can be overwhelming for organizations. As you prepare to reopen, you might hesitate to say anything to your clients. The stress is real, and it is tempting to retreat completely.  Unfortunately, that’s the opposite...
How Far Will We Go to Get Your Story Heard?

How Far Will We Go to Get Your Story Heard?

by Brett Paulgaard | Aug 22, 2018 | Crisis Communications, Fundraising, Not-for-profit

How far will we go to get your story heard?  All the way to Parliament Hill was the answer for Outrun Rare. Dave Proctor – Canada’s 24 hr, 48hr and 72 hr ultra running record holder, established Outrun Rare to raise awareness and $1,00,000 for the Rare Disease...
Communicating Effectively in Times of Change

Communicating Effectively in Times of Change

by Stephanie Gillis-Paulgaard | Nov 1, 2017 | Change Management, Crisis Communications, Employee Engagement

Just like in our everyday lives, change is inevitable in the professional world. There can be many reasons for an organizational change and, whatever the reason, it takes a tremendous amount of communication to ensure a smooth transition. Whether it’s re-branding, new...
Crisis Communications – Proactive vs. Reactive

Crisis Communications – Proactive vs. Reactive

by Stephanie Gillis-Paulgaard | Feb 7, 2017 | Blog, Crisis Communications

Wouldn’t it be great if the company we work for, manage, or own could just stroll along, problem-free every day of the year? Sure, it could happen, but chances are something will go wrong along the way. Just like in life, we can’t predict what might go wrong or when...

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